Privacy Policy

This Privacy Policy explains how Make a Map (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website www.makeamap.co.uk (the “Site”) or purchase products from us.

1. Information We Collect

1.1 Information You Provide to Us

  • Account Information: Name, email address, phone number, billing and shipping addresses.
  • Order Information: Details about your orders, including payment information (processed securely by third-party providers).
  • Communications: Messages sent to us via email, contact forms, or customer service inquiries.

1.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system, and other device identifiers.
  • Usage Data: Pages visited, time spent on pages, clickstream data, and other analytics collected via cookies and similar technologies.

1.3 Information from Third Parties

  • Payment Processors: Payment details securely processed by providers such as Stripe or PayPal.
  • Social Media Platforms: Information you share publicly or via direct integrations (e.g., if you contact us through Instagram).

2. How We Use Your Information

We use your information for the following purposes:

  • To Fulfill Orders: Process payments, ship products, and provide updates on your orders.
  • Customer Support: Respond to your inquiries and provide assistance.
  • Marketing: Send promotional emails and offers (with your consent).
  • Site Improvements: Analyze website usage to improve functionality and user experience.
  • Legal Compliance: Comply with legal obligations, such as tax and accounting requirements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following circumstances:

  • Service Providers: With third-party companies that help us operate our business, such as payment processors, shipping carriers, and IT services.
  • Legal Requirements: To comply with applicable laws, regulations, or legal proceedings.
  • Business Transfers: If we are involved in a merger, sale, or other transfer of assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences.
  • Analyze website performance.
  • Serve personalized ads (if applicable).

You can manage your cookie preferences through your browser settings or use tools provided on our website.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask us to correct inaccuracies in your information.
  • Deletion: Request deletion of your personal data (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing communications.
  • Data Portability: Request a copy of your data in a portable format.

To exercise these rights, contact us at info@makeamap.co.uk.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Make a Map
info@makeamap.co.uk